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Frequently asked questions

Questions to ask when you are looking for an SKB reseller


Are you an authorized technical dealer?

Authorized technical dealers have priority access to the complete SKB product catalog and understand the specific strengths of each case across various industrial and commercial applications — including whether a custom solution would better serve your requirements.

What are your operational and fulfillment capabilities?

Seek partners who have in-house fabrication capabilities and can maintain substantial inventory levels. Select a partner that can ensure timely delivery schedules, particularly for urgent requirements.

Do you offer customization services, such as hot stamping and stenciling?

A specialized SKB dealer should be able to provide you with the additional customization options needed to complete the job, including items such as custom foam inserts, label plates, panel mounting kits, cutouts, casters, locks, special handles, lifting rings, pressure release valves, humidity indicators, electronic component integration — and even aesthetic choices like colors, engraving, and logos.

What are your quality and compliance standards?

Are they ISO certified? Since SKB upholds strict ISO quality standards, working with similarly certified dealers ensures consistency. Look for dealers with external certifications to provide defect-free custom industrial packaging products and services through proven systems and processes.

Can you meet government contracting standards?

Federal government supply chains must adhere to specific standards, especially the ITAR (International Traffic in Arms Regulations) and NIST SP 800-171. Suppliers serving these sectors need to demonstrate sufficient security protocols to safeguard sensitive information in defense contracts.

Do you employ in-house packaging engineers?

Avoid simple distributors. Skilled packaging engineers make the crucial difference between protective solutions that succeed and equipment that arrives damaged. Their expertise helps optimize the balance between protection needs and cost while customizing both your SKB case and interior components for peak performance.

Can you design and fabricate foam inserts in-house?

Partners with experienced internal design engineering teams and modern manufacturing capabilities offer superior customization options for SKB cases. These specialists design and produce custom foam inserts that provide enhanced protection and organization explicitly tailored to your equipment, usually with faster production turnaround times.

Are you a cushioning foam expert?

Different protective foam materials—polyethylene, polypropylene, polyurethane, and specialized alternatives—each provide distinct performance features. The best partners have deep expertise in choosing the right foam type that offers superior cushioning and protection for your specific needs.

Do you guarantee delivery schedules?

The packaging industry frequently struggles with shipping commitments. Prioritize suppliers who offer SLA-style shipping guarantees backed by late delivery penalties, particularly when facing hard deadlines.

Commonly asked questions about SKB cases


What are SKB cases most commonly used for in commercial and industrial settings?

SKB cases are widely used across various demanding industries, including military, industrial, medical, and professional photo/video. They are engineered to provide robust protection for sensitive equipment, mission-critical systems, and valuable tools in harsh environments.  

Since 1977, SKB has been known for uncompromising quality and durability. Their cases are trusted for safeguarding everything from weapons and communications gear to medical technology, computers, lasers, and specialized photography and video equipment. 

How many different types and sizes of SKB cases are available for commercial quantities?

SKB offers an extensive range of cases to meet diverse commercial needs. For their iSeries alone, there are over 65 sizes available, with new dimensions continuously being developed. This wide selection helps ensure a precise fit for almost any piece of equipment, minimizing internal movement and maximizing protection.  

Beyond standard sizes, SKB also offers comprehensive custom case and OEM solutions. This enables the creation of cases with tailored dimensions and unique configurations, perfect for highly specialized industrial equipment or integrated systems that standard options cannot support. 

What are the primary SKB case series and their key features for commercial use?

SKB offers several specialized case series, each designed for the rigorous demands of commercial and industrial applications:

  • SKB iSeries Cases: These are almost indestructible, molded from a proprietary polypropylene copolymer blend. They are waterproof and dustproof, meeting or exceeding MIL-STD 810H standards, and are notably lighter yet 2.8 times stronger than many competing products. They feature field-replaceable hardware and customizable interiors.
  • SKB rSeries Cases: Known for roto-molded construction using impact-resistant LLDPE, rSeries cases are seamless, durable, airtight, and waterproof. They meet strict military specifications (MIL-SPEC) and surpass Air Transport Association (ATA) standards, making them perfect for extreme environments and tough transportation.
  • SKB Shock Racks: These specialized transport cases are molded from LMDPE for maximum impact resistance. They are ATA-rated and meet or surpass MIL-STD 810G standards, offering top-notch protection for delicate electronic equipment against shock, water, dust, heat, and chemicals.
What materials are SKB cases constructed from, and what benefits do they offer for industrial and military applications?

SKB cases are built using advanced materials chosen for optimal performance in demanding commercial environments. iSeries cases are made from a proprietary blend of virgin polypropylene copolymer, which makes them virtually indestructible, waterproof, and dustproof, while also being lighter and stronger than many alternatives.  

rSeries and Shock Rack cases utilize roto-molded Linear Low-Density Polyethylene (LLDPE) or Linear Medium-Density Polyethylene (LMDPE). These materials provide superior impact resistance, UV stabilization, and resistance to solvents, corrosion, and fungus, ensuring exceptional durability for extreme outdoor, military, and industrial field operations. 

What military and industry certifications do SKB cases meet?

Many SKB iSeries and rSeries cases are designed to meet or exceed MIL-STD 810H, a stringent military standard for environmental engineering and testing, covering resistance to water, dust, UV, solvents, corrosion, fungus, and impact. SKB Shock Racks also meet or exceed MIL-STD 810G standards.  

Additionally, SKB rSeries and Shock Racks are engineered to exceed ATA 300 specifications, ensuring they meet the rigorous standards for air transport of sensitive and valuable equipment. Many SKB iSeries and rSeries cases are also proudly manufactured in the USA, which can be a significant advantage for government contracts and supply chain resilience. 

What type of SKB case customizations are available for commercial and OEM clients?

SKB offers a wide range of customization options to meet the specific needs of commercial and OEM clients.. A key customization is precision-cut custom foam inserts, which form a secure bed for sensitive, delicate, or irregularly shaped equipment, absorbing shocks and vibrations. For OEMs, SKB can mold custom logos into case lids, design complex custom interiors, and provide various color options, along with personalized design consultation and prototyping services. 

What are the benefits of a custom foam insert for my SKB case?

Custom foam inserts provide precision-fit protection, meticulously cut to match your equipment’s exact dimensions and contours. This eliminates internal movement, rattling, and abrasion, which is crucial for delicate components and precision instruments.  

These inserts also offer superior shock and vibration absorption, effectively dissipating energy from impacts during transport. They optimize organization by providing dedicated, secure places for every component, enhancing operational efficiency and extending the lifespan of your valuable equipment by reducing wear and tear. 

What makes SKB cases a superior choice compared to other protective case alternatives for commercial applications?

SKB cases stand out due to their proprietary materials and construction. They use unique blends like polypropylene copolymer for iSeries cases, which are claimed to be 2.8 times stronger and lighter than many competitors, offering exceptional protection without unnecessary weight.  

SKB cases also feature durable molded-in hinges and patented Trigger Latch® Systems for security and easy access. They are generally recognized for their lightweight construction, prioritizing portability, and are often considered more budget-friendly while maintaining comparable quality to leading competitors. SKB also receives high marks for customer service, including free replacements for damaged parts. 

What is the Lifetime Warranty and support available for SKB cases for commercial clients?

SKB-branded hardshell cases are backed by a comprehensive Lifetime Warranty to the original owner against defects in materials and craftsmanship. If a case breaks due to defects, SKB will supply replacement parts, repair, or replace it for as long as you own it, with proof of purchase required.  

For cases manufactured for Original Equipment Manufacturers (OEMs), the warranties are handled by the respective OEM companies. SKB also offers direct support for warranty claims and field-replaceable parts through their customer service department, streamlining the process for commercial clients.

Why should commercial buyers and OEMs only buy SKB cases from an authorized dealer?

Purchasing SKB cases from an authorized dealer ensures you receive genuine SKB products manufactured to the highest quality standards, which is crucial for the integrity and reliability of equipment protection. Authorized dealers source directly from SKB, guaranteeing authenticity.  

Crucially, buying from an authorized dealer ensures eligibility for SKB’s comprehensive warranties, including the Lifetime Warranty. Authorized dealers also possess in-depth product knowledge, offering expert guidance on selecting the right case series and customization options for your specific commercial applications, and can streamline procurement for bulk and custom orders.